Solution 1

It can be done using the secure link in the emails sent to you. You will need to provide the details for all the guests. It’s not complicated and will only take you several minutes. 

Solution 2

Contact Customer Care (best through a WhatsApp message with a reservation number), they can resend you the link and guide you through the process

WhatsApp: +420 734 445 540

Solution 3

You can also walk to our Central Reception located at our Hotel “Palac u Kocku” (Jilska 9, near Old Town Square) and be helped in person.